Customer Service

Offering the best possible customer service for our customers is what allows us to stand apart from our competition.

Whether you have questions about a product or you need a product recommendation, our experienced customer service team is always ready to help.

Our relationship with manufacturers allows us to get the most accurate product information, Enabling us to help answer any questions or concerns about our products.

We strive to always have on time or faster than expected delivery times for all our products.

Pre and post sales support

If you are not sure about product compatibility our sales support staff will help answer any questions you may have about any of our products.

After you complete your purchase with us the level of product support we provide does not diminish. We will try our best to resolve any issues you may have with the products we sell.


We not only serve USA, we sell our products worldwide too many consumers and companies around the globe.

We try our best to accommodate any special needs you may have when ordering a product such as special shipping requirements or product reconfigurations.


Katerno sales representatives provide solutions to not only the general consumer but to educational institutions, federal agencies, and medical solution providers. We also provide technology solutions to international corporations.

Our sales team at Katerno is ready to help any type of business, from small work from home businesses to fortune 500 companies.

Katerno Inc

705 39th St, Unit 7
Brooklyn, NY 11232
(Mon - Fri , 9AM - 6PM)
sales @ katerno.com


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