For Paypal orders:
You can use Quick Order Lookup only to check your order status since a login was not created with Katerno.com. You can also login to your Paypal account to check the status of your order. You will recieve an order confirmation email from us once the order has finished processing and a shipping confirmation once the order has shipped/
If you need help with obtaining your order status please send an email to orders@katerno.com. Please include your order number and we will respond to your inquiry within 24hrs.
An order confimation email is automatically sent to the customer once an order is placed. There may be a slight delay in getting an order confirmation email for a Paypal order sinceit is only generated once the orderhas been processed by us.
